Moka is a safe and peaceful city where you feel perfectly secure at all times with two police stations (Moka and Saint Pierre) as well as high-quality public and private hospitals in close proximity. Moka Smart City has implemented new initiatives in its area to make you feel safer, including patrols, CCTV surveillance and an emergency number.
Smart City initiatives
Avacor response patrols
Moka Smart City has turned to the security company, Avacor to ensure regular car patrols around the city. They can call the police, but they can also act directly in case of problem.
Three strategic areas, Bagatelle Commercial, Telfair and Les Promenades d’Helvétia will soon be equipped with CCTV cameras. These smart cameras will be connected to a 24/7 operational control room. They can be programmed to identify potential problems and warn
the patrols on the road. They keep an eye on (almost) everything, including trucks dumping waste in nature or vehicles parked in restricted areas! Various other areas will be equipped with CCTV cameras in phase 2 of the project.
Security hotline for Moka’s residents
Should you have any difficulty with the national emergency telephone numbers or if help is slow to arrive, feel free to call the Moka Hotline to report any problems in the following areas: Bagatelle, Telfair, Helvétia, Courchamps, Vivéa and L’Avenir. You will thus contribute to the safety of the city and its residents!
Avacor will send a patrol in the following cases: suspicious person or vehicle; theft or attempted theft, including with violence; arson; vandalism; burglary; medical assistance; domestic and sexual violence. The primary responsibility of Avacor’s security officers will be to send a request for assistance to the relevant authorities.
Avacor may also respond to cases of vandalism, disturbance, loitering, illegal parking or littering at the Telfair amphitheatre and the Promenade. In such cases, the public is requested to call the hotline first for immediate response.
- Please note that Avacor’s security officers do not replace the police or fire services.
Always call a national emergency number before contacting the Moka Security Hotline
in an emergency.
- Avacor’s response service and emergency number are private initiatives that are only
available within Moka Smart City’s area.