Feeling safe in the city where you live or work, enjoying well-tended spaces on a daily basis: this is a legitimate expectation that has always been catered to by Moka Smart City

Over the years, efforts have been stepped up in all neighbourhoods of the city to ensure a peaceful living environment for all people of Moka. The operations team is on the front line to meet this challenge!

An effective maintenance strategy is an essential requirement for any urban area. That’s why Moka Smart City takes its responsibility seriously with regard to infrastructure maintenance – both for safety reasons and to provide a high quality of life for residents and users.

Regis

Many people carry out maintenance and upkeep work to keep Moka Smart City safe and functional on a daily basis. Moka Smart City Management Limited’s General Manager, Régis Maubernard is responsible for managing common areas and takes care of the daily maintenance of the smart city with his field teams.

The operations team is also in charge of approving construction plans (in conjunction with the smart city’s consulting architects) to ensure that they meet the required specifications.

Various maintenance operations are thus carried out every day to ensure the smooth running of the smart city, including parking management; repair or replacement of damaged or worn infrastructure; green space and light maintenance; waste collection from the streets; and installation of street furniture (benches, waste bins, CCTV cameras, bike racks, etc.). Moka Smart City makes every effort to continue to be a great place to live!

Promoting user well-being

The operations team also provides assistance to owners who are carrying out construction work. “We show them where the water, electricity and telephone connection points are located. We also help them get temporary water and electricity supply pending permanent connection. We also help them in other ways, for example when they need to store their materials or soil from their excavations,” says Régis Maubernard.

Some of the actions undertaken on a daily basis by these teams may not be visible to certain people, but they are essential for city users. “We carry out regular checks to ensure that everything is in order: repairing water leaks and lights, checking drains, responding in the event that waste bins are overflowing, etc. Any anomalies are promptly identified and we do our utmost to correct them as quickly as possible: the environment and infrastructure hence remain in optimum condition and the quality of life is preserved,” adds Régis Maubernard.

This proactive and efficient maintenance strategy is already paying off: it keeps the city safe and operational while contributing significantly to improving the living environment for all people of Moka. This ensures that the smart city will continue to thrive in an optimum way!

Meet Moka Smart City's operations team

Damien
Leopold
Regis

Moka Smart City users or residents, if you notice any problem or infrastructure in a poor state.

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